Betting Rules

Kingmaker Casino may offer betting products, games or markets subject to availability, applicable law and the rules shown on the relevant page. Rules can vary between products, events and markets. The specific information displayed at the time of placing a bet forms part of the terms for that wager. You are responsible for checking the selection, price, stake, potential return, event details and any other information before confirming.

You must be legally permitted to use the service in your location and must provide accurate information when creating and using an account. Betting is for adults only. You must not place bets on behalf of another person, allow another person to use your account or use the service where online gambling is restricted or unlawful. Kingmaker Casino may apply verification, account, payment and security checks where required.

A bet is generally considered accepted only when confirmation is provided through the website or account interface. A bet that is displayed as pending, rejected, interrupted or otherwise incomplete should not be treated as accepted unless the account history confirms it. Your account history is the primary record of bets placed through your account, although technical and administrative records may also be used to review a transaction.

• You must review all details before confirming a wager.
• You are responsible for protecting your login details and keeping your account secure.
• Only one person may use an account, unless expressly permitted by the applicable terms.
• Bets must be placed using an approved payment method or account balance.
• Kingmaker Casino may refuse, restrict, suspend or cancel a bet where permitted by applicable rules.
• A bet must not be placed using funds that you cannot afford to lose.

Minimum and maximum stake amounts, available markets, bet types and accepted payment methods may differ by product or account. Any applicable limits will normally be shown before a bet is confirmed. A displayed price, line or market may change before acceptance. You should check the final confirmation rather than relying on a previously displayed value.

Before confirming a bet, check the event, selection, market, odds or price, stake and possible return. Once accepted, a bet cannot usually be changed by the player. Requests to amend or cancel a bet are not guaranteed and will only be considered where the relevant product rules and technical process allow it. A bet cannot be cancelled simply because the selection later appears less favourable.

If a technical problem, system error, interruption or communication failure affects the acceptance or display of a bet, Kingmaker Casino may investigate the transaction. Where permitted by the applicable rules, a transaction affected by an obvious error or material system fault may be corrected, voided or cancelled. Any action taken will be based on the available records and the rules applying to the relevant product.

An obvious error may include an incorrect price, duplicated market, incorrect event information, a clearly wrong handicap or a technical display error. If an obvious error is identified, the affected bet may be settled using the corrected information, treated as void or otherwise handled according to the specific product rules. This does not remove any rights available under applicable Australian consumer law.

You should not attempt to exploit a pricing, settlement or technical error. If you notice a problem with a bet, contact the available support channel through the website and keep a record of the relevant bet reference, date and account information. Do not provide passwords or sensitive security details in a support request unless the website specifically requires a secure verification process.

Live and in-play betting

Live or in-play markets may be subject to delays between an event occurring and the information being displayed or a bet being accepted. A market may be suspended while material information is assessed. Bets submitted during a suspension, delay or interruption may be rejected or reviewed. The product page will indicate any additional rules that apply to live betting, including restrictions on available selections or the timing of acceptance.

Bets are settled using the official result or source applicable to the relevant market and the product-specific rules shown on the website. Different markets may use different settlement points. For example, a market may be settled on the result at the end of scheduled play, a result declared by an official body, or another clearly stated outcome. You should read the market description carefully because the event winner and the result for a particular market may not be the same.

If an event is postponed, abandoned, interrupted, rescheduled or subject to a change in venue or format, the relevant product rules will determine whether bets stand, are carried forward, are settled on a declared result or are voided. A selection that does not participate may be treated differently depending on the market. The rules applying to the market at the time of acceptance will generally determine the outcome.

Where a result is corrected after settlement, Kingmaker Casino may update the settlement if the applicable rules or official source justify the correction. A settlement based on an incorrect result may be reversed and recalculated. Results can also be reviewed where there is evidence of an administrative error, integrity issue or other circumstance that affects the reliability of the original settlement.

Returns are calculated according to the accepted odds, price, stake and market rules. Any applicable fees, restrictions or account requirements will be explained in the relevant terms. A winning balance may remain subject to identity, age, payment and account verification checks before it can be withdrawn. Payments may also be returned through an approved method in accordance with applicable legal and security requirements.

1. Check your account history after placing a bet.
2. Review the settlement status once the relevant result is available.
3. If a result appears incorrect, keep the bet reference and raise the issue promptly through the available support process.
4. Do not assume that an ungraded or pending bet has been settled.
5. Allow any required verification process to be completed before requesting a withdrawal.

If you believe a bet has been accepted, displayed or settled incorrectly, first review the market rules and your account history. You may then raise the matter through the support option available on the website. Include enough information to identify the transaction, such as the bet reference, date, product and issue. Kingmaker Casino may request additional information to verify account ownership and investigate the matter.

A complaint or dispute will be reviewed against the applicable rules, transaction records, market information and official results. You should not open multiple accounts or repeatedly submit the same complaint in an attempt to obtain a different outcome. If you are not satisfied with the outcome, follow the escalation process described in the website’s Terms and Conditions or other relevant customer information.

Betting must be conducted fairly and in good faith. You must not use another person’s information, manipulate a market, interfere with the website, use automated tools without permission, exploit a vulnerability or engage in fraudulent activity. Suspected fraud, collusion, match manipulation or other integrity concerns may be investigated and may lead to restrictions, cancellation of affected transactions, account suspension or other action permitted by law.

Gambling involves risk and is not a way to make guaranteed income. Set a budget before you play and treat betting as entertainment. Never chase losses, borrow money to gamble or bet when affected by alcohol, drugs, stress or strong emotions. Take regular breaks and pay attention to how your gambling affects your finances, relationships, work and wellbeing.

• Set personal deposit, spending or time limits where these tools are available.
• Use time-outs or self-exclusion if you need a break from gambling.
• Do not gamble to recover previous losses.
• Seek independent support if gambling is becoming difficult to control.
• If you are concerned about someone else’s gambling, encourage them to seek appropriate help.
• Review the Responsible Gambling information on the website for available safety tools and support options.

These Betting Rules are general information and may be supplemented by rules shown for a particular product, event or market. If there is an inconsistency, the specific rule applying to the relevant bet may take precedence, subject to the website’s Terms and Conditions and applicable Australian law. Kingmaker Casino may update these rules from time to time. The current version available on the website applies to bets placed after the update takes effect.